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Caspero Casino has an average customer support, judging by the results of our testing. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Caspero Casino, managing your account, withdrawals, or other matters. The table below shows the casino’s win and withdrawal limitations. Caspero Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.
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The Complaints Team had made multiple attempts to contact the casino regarding the player’s delayed withdrawals but received no response. The Complaints Team intervened after the player reported delays despite all documents being verified and a lack of communication from the casino’s finance department. Consequently, the complaint was marked as “unresolved,” and the player’s situation was documented in hopes that the casino might reconsider its approach in the future. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. More information about which bonuses are available in your region can be found in the ‘Bonuses’ section of this review.
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You can speak with the client support service team at or through the site contact form. If you’re unsure, you always have the option to get in touch with support desk just in order to affirm what the particular problem is. An additional source of hindrance might be that you are trying to withdraw a significant deal of money. That particular problem is a result of the moment when you’ve lately registered at the casino site and you are caspero casino in the course of getting your account verified.
Responsible Gambling Resources
In this review, Caspero Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. The website currently lacks a direct phone number for customer support, so if you’re looking for an urgent response, we highly recommend using the live chat feature. You can reach customer support through email or live chat if you require assistance. The “Responsible Gambling” page will help you learn more tips for safe online gaming.
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The variety of providers contributes to the platform’s extensive and diverse game catalog, maintaining technical reliability and creative variety. These partnerships ensure high-quality game performance, innovative design, and consistent updates. Players benefit from both traditional and exclusive slot titles, complete with interactive bonus features and variable paylines.
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The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. When reviewing online casinos, we collect information about their customer support and language options. The casino offers a wide range of games and activities to explore, but the online slots section is undoubtedly the best part. Later on, existing players can expect to see numerous reload bonuses, cashback offers, promotional events, tournaments, and challenges.
Loyalty Program
It would take weeks or even months to fully explore the Caspero Casino gaming catalog. However, the fact that the casino cooperates with such reputable companies is a sign of a good reputation and a big potential. The club usually offers events from more than 30 categories. Players can add events to their favorites, use the search panel, follow live events with graphic streams, and utilize cash-out. The website’s home page clearly signals that the club first and foremost operates as a casino.
Caspero Casino holds a license to conduct online operations issued by the reputable licensing body of Anjouan. Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines. Verification can help ensure real people are writing the reviews you read on Trustpilot. Learn about Trustpilot’s review process. Find out how we combat fake reviews. Companies can ask for reviews via automatic invitations.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. The Complaints Team marked the complaint as ‘resolved’ following the player’s confirmation of receiving all funds. The issue was resolved as the player successfully received his full payouts after initial delays in verification and withdrawal requests. The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance.
While Anjouan isn’t as strict as MGA or UKGC, independent reviewers currently rate Caspero as a legitimate and generally safe operator. Caspero is owned by NovaForge LTD and licensed by the Anjouan gaming authority. Independent reviewers currently class Caspero Casino as legitimate and generally safe, with no systemic history of unpaid winnings or rogue behaviour reported so far.
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- The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint.
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